FAQs
What types of products do you offer?
We offer a variety of fun, creative designs on shirts, mugs, canvas bags, and more. Our collection is constantly expanding, so check back often for new items!
How can I contact you if I have questions about my order?
You can reach us at info@bethelightcreativeco.com. We're happy to help with any questions or concerns you may have.
Do you accept custom design requests?
Yes, we love creating custom designs! Please email us at info@bethelightcreativeco.com with your ideas, and we'll work with you to bring your vision to life.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you are not happy with your item, please contact us within 14 days of receiving your order for returns or exchanges. Digital downloads are non-refundable.
How long will it take to receive my order?
Orders are typically processed within 3-5 business days. Shipping times vary based on your location, but you can expect to receive your order within 7-10 business days after it has been processed.
How will I receive my digital download?
After your purchase, you will receive an email with a link to download your digital files. You can also access your downloads from the 'Purchases and Reviews' section of your Etsy account.
What if I have issues with my digital download?
If you encounter any problems with your digital download, please contact us at info@bethelightcreativeco.com. We're here to help and ensure you receive your files without any issues.